Frequently Asked Questions
H & T Catering Thanksgiving FAQ
Q: How do I order a fried turkey or other products from H & T Catering?
A: To place an order, follow these steps:
- Add your desired fried turkey or other products to your cart.
- Proceed to the checkout page and provide your email and phone number for confirmation.
- Once your order is complete, you will receive a confirmation email.
Q: Can I bring my own turkey?
A: Unfortunately, we have removed the “You Buy, We Fry” option. However, we offer a variety of turkey options to meet your needs.
Q: When can I pick up my order?
A: Orders will be available for pickup on the Wednesday before Thanksgiving between 5:00 p.m. and 8:00 p.m.
Q: Do you offer carving services for turkeys and turkey breasts?
A: Yes. H & T Catering can carve your turkey or turkey breast for you. Carved turkeys are garnished and ready to serve upon pickup.
Q: Is delivery available?
A: Yes. Delivery is available on Thanksgiving morning between 10:00 a.m. and 1:00 p.m. The delivery fee is $10 and is available within a 5-mile radius of zip code 08002.
Q: What are the pickup and drop-off locations?
A: All Thanksgiving pickups will take place at the Haddon Kitchen Incubator, located at 901 White Horse Pike, Oaklyn, NJ 08107.
Q: When are orders due?
A: All orders must be placed by the Saturday before Thanksgiving.
Q: Can I change or cancel my order after placing it?
A: All changes or cancellations must be submitted by the Saturday before Thanksgiving. After this date, adjustments cannot be guaranteed due to our preparation schedule.
Q: How many people does one fried turkey serve?
A: A whole fried turkey typically serves 10 to 12 guests. For larger gatherings, we recommend ordering additional sides or an extra turkey to ensure ample portions for everyone.
Q: What forms of payment do you accept?
A: We accept all major credit cards and online payments through our website. Please note that cash payments are not accepted at the time of pickup.
Q: How should I store my turkey if I pick it up the day before Thanksgiving?
A: The turkey should be placed in the refrigerator immediately after pickup. It should not be left at room temperature. Follow the reheating instructions provided to ensure the turkey is served safely and maintains its quality.
Q: How can I reheat my turkey after picking it up?
A:
- Preheat the oven to 375°F.
- Place the turkey on a rack in a roasting pan with 1 cup of water or broth in the bottom.
- Wrap the pan tightly with aluminum foil to retain moisture.
- Warm the turkey for 25 to 35 minutes. Remove the foil and continue warming for an additional 15 minutes.
- Use a meat thermometer to ensure the internal temperature reaches 165°F.
- For added flavor, baste with H & T Catering Cajun Butter or Garlic Herb Butter.
Q: Who should I contact if I have an issue with my order on the day of pickup or delivery?
A: If you have any questions or concerns on the day of pickup or delivery, please call 609-694-6645 for assistance.
Q: Is H & T Catering licensed and insured?
A: Yes. H & T Catering is licensed through the Camden County Health Department, which requires all caterers to carry insurance and meet strict health certifications. In addition, we maintain our Food Manager Certification to ensure all food is prepared and handled safely.
Q: Can you accommodate specific dietary restrictions or allergies, such as gluten-free or peanut-free options?
A: Yes. H & T Catering is peanut and gluten-free. Our seasoning blends do not contain soy. If you have specific dietary needs or concerns, please contact us directly to discuss available accommodations.
Q: What type of oil does H & T Catering use for frying turkeys, considering peanut allergies?
A: We use canola oil for frying turkeys and do not use peanut oil, ensuring the safety of those with peanut allergies.
Q: What brand of turkey does H & T Catering use for frying?
A: We do not specify a particular brand of turkey. All turkeys are unseasoned, completely thawed, and prepared to our quality standards to ensure the best results when frying.
Q: Can you tell me more about H & T Catering?
A: H & T Catering has been frying turkeys for over 20 years. The tradition began when the founder accepted the challenge to continue a family legacy of frying turkeys. Today, we invite you to enjoy our signature fried turkey, known for its crispy exterior and moist, flavorful interior.